boundary-rich scripts
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Plug-&-play template SCRIPTS for hairstylists to Set the standard, Protect your profits & your peace
No more stressing about what to write. No more over-explaining. No more second-guessing if you “sound too harsh.” And no more saying "no worries" and not getting paid. This isn’t just a script pack, it’s your permission slip to lead your business with clarity, confidence, and boundaries that protect your peace and your income.
These plug-&-play templates give you the exact words for every tricky conversation so you can set boundaries and communicate with confidence while keeping it professional.
An editable Google Doc. Just copy, edit, send, set the standard and the boundary, stress-free.
These plug-&-play templates give you the exact words for every tricky conversation so you can set boundaries and communicate with confidence while keeping it professional.
An editable Google Doc. Just copy, edit, send, set the standard and the boundary, stress-free.
- Website policy display template for your booking page
- Pop-up text for booking confirmation
- Confirmation and reminder message templates
* Scripts to clearly communicate your no-show & cancellation policy across your website, booking system, socials and appointment confirmations.
salon policy templates
- First-time late cancellation response
- Repeat offenders + warning template
- No-show with/without card on file
- Pushback responses when clients question fees
- Client termination for breaking policies
- Firing a client when it's just not a fit
* Scripts to handle late cancellations, no-shows, and boundary-pushing clients—with grace and confidence.
ENFORCEMENT SCRIPTS
- Instagram story/post scripts for policy updates and price increases
- Website pop-up template for updated policies and price increases
- Email list template to announce policy changes and price increases
* Templates for announcing new policies and price increases across your IG, emails, and website—so clients stay informed and you stay in control.
communication templates
- A compassionate fee waiver script in an emergency situation
*Let’s be real: you are not a robot. You run a business, but you also have a heart. While your policies should be upheld consistently, there are rare circumstances where it's okay to lead with empathy—without sacrificing your values. A kind but clear message for when you choose to waive a fee (on your terms, not theirs).
Emergency Response Script
- Late arrivals
- No-shows & last-minute cancellations
- Discounts requests
- Out-of-hours requests
- Add-ons + extras
- Refund requests
- Aftercare + maintenance
- Breaking up with clients
*Avoid common & awkward conversations while keeping your boundaries strong.
bonus scripts
what's inside
Bonus Scripts —Avoid these common and awkward conversations
Communication Templates —Announce your policies with confidence
Enforcement Scripts —No more overthinking how to say it
Salon Policy Templates —Make your boundaries clear from the start
Emergency Response Script —For when life happens
salon policy templates—Make your boundaries clear from the start
- Website policy display template for your booking page
- Pop-up text for booking confirmation
- Confirmation and reminder message templates
* Scripts to clearly communicate your no-show & cancellation policy across your website, booking system, socials and appointment confirmations.
Enforcement Scripts —No more overthinking how to say it
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03
Communication Templates —Announce your policies with confidence
Emergency Response Script —For when life happens
04
Bonus Scripts —Avoid these common and awkward conversations
05
- First-time late cancellation response
- Repeat offenders + warning template
- No-show with/without card on file
- Pushback responses when clients question fees
- Client termination for breaking policies
- Firing a client when it's just not a fit
* Scripts to handle late cancellations, no-shows, and boundary-pushing clients—with grace and confidence.
ENFORCEMENT SCRIPTS— no more overthinking how to say it
salon policy templates—Make your boundaries clear from the start
- Website policy display template for your booking page
- Pop-up text for booking confirmation
- Confirmation and reminder message templates
* Scripts to clearly communicate your no-show & cancellation policy across your website, booking system, socials and appointment confirmations.
03
Communication Templates —Announce your policies with confidence
Emergency Response Script —For when life happens
04
Bonus Scripts —Avoid these common and awkward conversations
05
- Instagram story/post scripts for policy updates and price increases
- Website pop-up template for updated policies and price increases
- Email list template to announce policy changes and price increases
* Templates for announcing new policies and price increases across your IG, emails, and website—so clients stay informed and you stay in control.
communication templates—Announce your policies with confidence
salon policy templates—Make your boundaries clear from the start
- Website policy display template for your booking page
- Pop-up text for booking confirmation
- Confirmation and reminder message templates
* Scripts to clearly communicate your no-show & cancellation policy across your website, booking system, socials and appointment confirmations.
- First-time late cancellation response
- Repeat offenders + warning template
- No-show with/without card on file
- Pushback responses when clients question fees
- Client termination for breaking policies
- Firing a client when it's just not a fit
* Scripts to handle late cancellations, no-shows, and boundary-pushing clients—with grace and confidence.
ENFORCEMENT SCRIPTS— no more overthinking how to say it
Emergency Response Script —For when life happens
04
Bonus Scripts —Avoid these common and awkward conversations
05
- A compassionate fee waiver script in an emergency situation
*Let’s be real: you are not a robot. You run a business, but you also have a heart. While your policies should be upheld consistently, there are rare circumstances where it's okay to lead with empathy—without sacrificing your values. A kind but clear message for when you choose to waive a fee (on your terms, not theirs).
Emergency Response Script —for when life happens
Bonus Scripts —Avoid these common and awkward conversations
05
- Instagram story/post scripts for policy updates and price increases
- Website pop-up template for updated policies and price increases
- Email list template to announce policy changes and price increases
* Templates for announcing new policies and price increases across your IG, emails, and website—so clients stay informed and you stay in control.
communication templates—Announce your policies with confidence
- First-time late cancellation response
- Repeat offenders + warning template
- No-show with/without card on file
- Pushback responses when clients question fees
- Client termination for breaking policies
- Firing a client when it's just not a fit
* Scripts to handle late cancellations, no-shows, and boundary-pushing clients—with grace and confidence.
ENFORCEMENT SCRIPTS— no more overthinking how to say it
salon policy templates—Make your boundaries clear from the start
- Website policy display template for your booking page
- Pop-up text for booking confirmation
- Confirmation and reminder message templates
* Scripts to clearly communicate your no-show & cancellation policy across your website, booking system, socials and appointment confirmations.
- Late arrivals
- No-shows & last-minute cancellations
- Discounts requests
- Out-of-hours requests
- Add-ons + extras
- Refund requests
- Aftercare + maintenance
- Breaking up with clients
*Avoid common & awkward conversations while keeping your boundaries strong.
bonus scripts —Avoid these common and awkward conversations
- Instagram story/post scripts for policy updates and price increases
- Website pop-up template for updated policies and price increases
- Email list template to announce policy changes and price increases
* Templates for announcing new policies and price increases across your IG, emails, and website—so clients stay informed and you stay in control.
communication templates—Announce your policies with confidence
- First-time late cancellation response
- Repeat offenders + warning template
- No-show with/without card on file
- Pushback responses when clients question fees
- Client termination for breaking policies
- Firing a client when it's just not a fit
* Scripts to handle late cancellations, no-shows, and boundary-pushing clients—with grace and confidence.
ENFORCEMENT SCRIPTS— no more overthinking how to say it
salon policy templates—Make your boundaries clear from the start
- Website policy display template for your booking page
- Pop-up text for booking confirmation
- Confirmation and reminder message templates
* Scripts to clearly communicate your no-show & cancellation policy across your website, booking system, socials and appointment confirmations.
- A compassionate fee waiver script in an emergency situation
*Let’s be real: you are not a robot. You run a business, but you also have a heart. While your policies should be upheld consistently, there are rare circumstances where it's okay to lead with empathy—without sacrificing your values. A kind but clear message for when you choose to waive a fee (on your terms, not theirs).
Emergency Response Script —for when life happens
what's inside
HOW it WORKS
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It’s been sent. The standard’s been set. You can carry on with your day—clear, calm, and confident.
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skip the spiral
copy + customize
paste + send
Grab the script that fits your situation and change the name, time frame, or price.
Use your scripts in emails or messages, you’ve got the perfect words, ready to go.
